Sales / Order Policy (Disclaimer)
Occasionally, substitutions of flowers or containers are necessary due to temporary, regional availability issues. If this is the case with the gift you have selected, our experienced florists will ensure that the style, theme and color scheme of your arrangement is preserved and will only substitute items of equal or higher value. We however reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non availability of the desired product.
Secure Shopping Guarantee / Payment Options
The KaBloom.in Safe Shopping Guarantee protects you while you shop so that you never have to worry about credit card safety.
Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
Your order information and purchase history are protected by a password that you set. If you forget your password, we will first verify your identity and then email your password to the email address you have listed in your KaBloom.in account.
It is our intent to protect you against the loss, misuse, or alteration of information that we have collected from you. We use a variety of current technologies for protection of our customer data. All user credit card information is securely communicated using Secure Socket Layer (SSL) software, which is the industry standard and among the best software available for secure commerce transactions. When you make a purchase or create an account on our website, your transactional information is transmitted in a safe, encrypted format. Notwithstanding these efforts, we caution you that “perfect security” does not exist on the Internet. We also limit the information we provide to outside companies with whom we contract by limiting information to only what they require to carry out their responsibilities.
Shortly after you place an order, you’ll receive an Order Confirmation e-mail. Please the order number included in the confirmation email, in the event you need to contact us. You will also receive a confirmation of receipt from us when your gift has been delivered.
What you should know about Fresh Flower/ Same Day deliveries (Express Delivery)
Time of Delivery
KaBloom.in is unable to commit any fixed time for delivery as mentioned in Special Instructions or otherwise.
All deliveries will be made between 9 am to 9 pm on the given date. Please note, express delivery products may not be delivered along with courier products
The delivery will NOT be redirected/ redelivered to any other address in any circumstance.
We try our best to make sure your gifts are delivered however, we will not be liable for the cases mentioned above
In case of floods/ Heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date
Delivery of alcohol /wine is subject to local laws
Delivery of certain branded items may not be possible/delayed under certain uncontrollable circumstances such as product is not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description shall be delivered. In such cases a written communication will be sent to the customer on email for a confirmation for the same. However, if there is no response from the customer within 24 hrs., it shall be assumed that she/he has agreed to the delivery of the alternate product
Request for cancellation of confirmed order can be made up to 1 day prior to the delivery date. You can send cancellation request at support@KaBloom.in.
International: All parcels are shipped from the warehouse of our partners. Once the parcels are shipped, you will receive a tracking code to help trace the order.
No time commitment for the deliveries would be entertained.